Terms & Conditions
TERMS & CONDITIONS
qUOTE & oRDER
All the quote/order submitted online will receive a price by email. Any discrepancy between online quote/order & files will result in price change. All price change will be notified to customer before proceeding with their orders. Journey Circuits Inc. is not responsible for any hold jobs for price or technical issues.
- All quotes are valid for 30 days only.
- All process & capabilities mention may not be available all the time.
- Placed orders are not guaranteed to be accepted by Journey Circuits Inc. until it passes our engineering & manufacturing capabilities.
Assembly quotes may change subject to parts availability and resourcing.
Lead time for PCB and assembly boards are not guaranteed as mention on quote it can be changed depending on parts availability and sourcing lead time.
Payment
We require all new customers and same day orders to pay in full at the time of order. We have several convenient payment options.
We accept Visa/Master/American express/Pay pal/Discover. Contact Journey Circuits Inc. for any payment process of Check/Money order/Wire Transfer.
We required full payment with PO for assembly services for all customers.
We accept Visa/Master/American express/Pay pal/Discover. Contact Journey Circuits Inc. for any payment process of Check/Money order/Wire Transfer.
We required full payment with PO for assembly services for all customers.
Cancelation Policy
If customer cancels the order for any reason, the customer will be responsible/liable to pay for all damages/costs incurred by Journey Circuits Inc. Contact your Sales Representative or Customer Service ASAP and follow up for conformation of order cancellation.
Assembly order cancelation will not be accepted once parts are purchased. Customer is responsible for purchased parts cost and also if any set-up and damage cost.
Assembly order cancelation will not be accepted once parts are purchased. Customer is responsible for purchased parts cost and also if any set-up and damage cost.
Returned check policy
All returned checks are subject to a charge of $35.00 for return check fee. In addition customer is responsible for any & all other fees & charges associated with returned check.
Order Shipment & Charges
Journey Circuits Inc. office is open Monday through Friday. Orders are shipped only on business days with service provider of your choice. Orders and correspondence received on Saturday and Sunday will be addressed/shipped on the following Monday and included in that days business. Special weekend delivery is available only upon customers request and additional fees apply.
- For same day order shipment order must be placed by 8:00 am CST.
- Shipping charges are the responsibility of the customer on all shipments.
- FOB point is shipping point.
Shipping & Handling Damages
Journey Circuits Inc. is not responsible for any board damages during the shipping process any damage in shipment must be reported directly to shipping service provider.
RMA
If you receive an order which does not meet your requirement or specifications based on the file which was provided contact Journey Circuits Inc. within 30days from the time of delivery, after the 30 day period Journey Circuits Inc. is not liable of anything. The customer is liable for the full purchase price, for any returned product which is used or damaged by any cause.
Liabilities
It is customer’s responsibility that board design is functional. At Journey Circuits Inc. as a courtesy we do our best to help customer for finding errors before production. But we are not responsible for any errors & board failed caused by design issue.
Journey Circuits Inc. is not responsible for products manufactured which are used as critical components in life support devices or systems.
